Not what you want to see two weeks before a cruise

From  CNN.com

A U.S. Navy aircraft carrier was scheduled to rendezvous Tuesday afternoon with a stranded cruise ship off the coast of Mexico, according to a Navy spokesman.

The USS Ronald Reagan was receiving 10,000 pounds of food and supplies by airlift for the cruise ship Carnival Splendor, with its nearly 3,300 passengers and nearly 1,200 crew members, Cmdr. Greg Hicks, spokesman of the U.S. Third Fleet, said. Those provisions were made available by Carnival Cruise Lines, he said.

The Carnival Splendor remained stranded some 130 miles west of Ensenada, Mexico, Tuesday, a day after it lost power following an engine room fire, Carnival Cruise Lines said in a statement.

The fire occurred about 6 a.m. Monday in the aft engine room of the Splendor, the cruise line said Tuesday in a statement posted on its website. The blaze was extinguished and no passengers or crew were injured.

However, engineers were not able to restore power to the ship, which was operating on auxiliary generators, the statement said. As of Tuesday, “several key hotel systems, including air conditioning, hot food service and telephones are not available,” the cruise line said.

Announcements advising guests of the situation began early Monday, the cruise line said. Guests initially were asked to move from their cabins to the open upper deck areas of the ship, but later were given access to their cabins and were able to move about the ship, Carnival said. Bottled water and cold food items were being provided.

On Monday night, engineers were able to restore toilet service to cabins and public bathrooms, along with cold running water, Carnival said, adding, “The ship’s crew continues to actively work to restore other services.”

The voyage — a seven-day cruise along the Mexican coast that departed Sunday from Long Beach, California — was terminated, Carnival said.

Tugboats were en route to the ship, off the Mexican coast about 200 miles south of San Diego, Californand would tow the vessel to Ensenada, Mexico, “in an effort to get the guests home as quickly as possible,” Carnival said. The tugboats were expected to arrive Tuesday, the cruise line said.

At the request of the U.S. Coast Guard in San Diego, the Navy diverted the Ronald Reagan from training  maneuvers to assist the Carnival Splendor. Thirty-five pallets of supplies for the ship were being delivered to the aircraft carrier from a nearby Naval air station, officials said.

Guests will receive a full refund and reimbursement for transportation costs, and will also receive a complimentary future cruise equal to the amount they paid for this voyage, Carnival said.

“We know this has been an extremely trying situation for our guests and we sincerely thank them for their patience,” Gerry Cahill, president and CEO of Carnival Cruise Lines, said. “Conditions on board the ship are very challenging and we sincerely apologize for the discomfort and inconvenience our guests are currently enduring. The safety of our passengers and crew is our top priority and we are working to get our guests home as quickly as possible.”

The ship’s normal itinerary included stops in Puerto Vallarta, Mazatlan and Cabo San Lucas, Mexico.

The 952-foot Panamanian-flagged ship is carrying 3,299 guests and 1,167 crew members, according to the cruise line and the Coast Guard.

As much as it would suck to be afloat off the coast of Mexico, unwashed and bored, living off Cheerios and Vodka; this kind of situation is very much a FirstWorld #whitepeopleproblems .  Sure their vacation was ruined on the morning of the second day, but it’s not like they’re being asked to spend 70 days underground in a Chilean mine.

 

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~ by chrismcdevitt on November 9, 2010.

One Response to “Not what you want to see two weeks before a cruise”

  1. they got their money back and a free future cruise.. that’s the kind of bad luck I need

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